Shipping and Returns
Domestic Shipping
Don't you hate paying extra for shipping? I do. Good news. Shipping, including insurance is free. YAY! FREE SHIPPING within the US. We use USPS Priority Mail. If the planets are aligned, your order should get to you pronto, usually within three days!
International Shipping
For international shipping we would have to consider shipping costs individually, since rates will differ with countries, but I promise it will be fair.
Shipping Problems
There shouldn't be any! In the unlikely event an item arrives damaged by USPS, please take a photo before opening it. Also take a picture of the damaged item within the package and contact me within one week of receipt at brezzamarinadesigns@gmail.com. If I can fix a damaged Item, I will do so. If that is not possible we will discuss the best course of action. Contact me at brezzamarinadesigns@gmail.com.
If the USPS loses your item, that is another story. Because all items are one-of-a-kind, I can't simply send you another of the same item. When USPS classifies the package as lost, I will do my best to create a new piece that comes close to the lost item or will refund your money - your choice.
Returns
Once a cherished item leaves the studio, it takes on a new life and cannot be returned. If there is a problem with anything you order, please contact me directly at brezzamarinadesigns@gmail.com.